Your Friendly Local Dentist in Southgate, London, N14

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Patient Satisfaction Questionnaire

Thank you for visiting us. To help us improve our services, please complete this short questionnaire so that we can make things even better at your next visit. Please tick the answer that best matches your view.

1. First Name
   
2. Surname


3. Approximately how long after your scheduled appointment time did you have to wait to be seen?

I was seen at the time of my appointment
I waited 5 – 10 minutes
I waited 10- 15 minutes
I waited longer than 20 minutes


4. Were you given an explanation for the delay?

Yes, and it was satisfactory
Yes, but it was unsatisfactory
No
Not Applicable


5. If our opening days/ hours do not suit you, what days / hours would be more convenient?


6. How satisfied were you with the following, please tick where appropriate.

 

Very Satisfied

Satisfied

Dissatisfied

Very Dissatisfied

Manner in which you were welcomed

Cleanliness of the practice

Dentist’s ability to listen to you

Dentist’s ability to convey information about you oral health

Dentist’s ability to convey treatment options

Details of prices and payment options

Your questions being answered


7. How long have you been a patient at this practice?

1 to 4 years
4 to 7 years
8 to 11 years
12 to 15 years
15 or more years


8. Thinking of your entire visit, what stands out as most positive?


9. What one thing could have made your visit a better one?


10. Do you have any comments you wish to make?


11. Would you be happy to be contacted to find out more about what you think of our services and  your suggestions for improvement?

Yes
No


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Your Friendly Local Dentist in Southgate, London, N14We are a popular friendly local dental practice located in Southgate, London, N14 (in the London Borough of Enfield), if you are looking for a new dentist we welcome new patients and invite you to contact us to discuss your needs before you make an appointment and without obligation. In particular if you have any fears or concerns about visiting the dentist or about your dental treatment you are most welcome to ask to speak to the dentist in confidence and without obligation before you start your treatment. We understand many people are aprehensive about a visit to the dentist, especially if you have not visited the dentist for some years, we strive to do all we can to make your visit to the dentist a pleasant one whilst receiving the best dental care. Our dental practice provides an emergency dentist service where urgent treatment is required, so if you are suffering dental pain or require other urgent dental treatment and need to see the dentist urgently please contact us to arrange to see the dentist for emergency dental treatment.

As our surgery is next to Southgate N14 tube and bus station and we are easily accessible from across the London Borough of Enfield as well as neighbouring boroughs such as Barnet, Haringey and Hertfordshire. You will find that we are especially conveniently situated for residents in the following neighbouring areas: Southgate London N14, Palmers Green London N13, Winchmore Hill London N21, Whetstone London N20, Finchley London N12, Barnet Herts EN5, Cockfosters EN4, Enfield EN2, New Southgate N11 and Potters Bar, Herts.





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